aca67 Privacy Policy

aca67 ("we", "us", "platform") is a trusted online casino and sports betting service provider in Bangladesh. By using our website aca67.cam, you agree to all the terms of this privacy policy.

This privacy policy describes how aca67 collects, processes, stores, and protects your personal information. It applies to our website, mobile application, and other digital services.

If you disagree with any part of this policy, please refrain from using our services. Our platform is intended for users aged 21 and above only.

aca67 collects various types of information to operate its services properly. This information is divided into the following categories:

2.1 Registration and Identity Information

• Full name, date of birth, and gender
• National ID card or passport number (for identity verification)
• Email address and mobile number
• Permanent and current address
• Username and password (stored in encrypted form)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account number and bank name (for bank transfers)
• Transaction history — details of deposits and withdrawals
• Betting and winnings records

2.3 Usage Information

• IP address and device identification information
• Browser type and version
• Duration of time spent on the site and list of pages visited
• Game preferences and playing patterns
• Information collected through cookies and similar tracking technologies

2.4 Communication Information

• Records of live chat conversations
• Details of email correspondence
• Details of customer service requests

aca67 collects and uses your information only for specific, clear, and legitimate purposes. The main purposes are outlined below:

3.1 Account Management and Service Delivery

Your registration information is required to create, verify, and manage your account. Financial information is also used to complete deposit, withdrawal, and betting transactions.

3.2 Identity Verification and Fraud Prevention

Identity verification is essential to ensure responsible gaming and to prevent minors from using the platform. We analyse collected information to prevent cyber fraud, money laundering, and unauthorized access.

3.3 Customer Service Improvement

Communication information is stored to effectively operate our 24/7 Bengali live chat support and to resolve your issues quickly.

3.4 Personalized Experience

We analyse usage information to provide bonus offers, promotions, and game recommendations based on your playing style and preferences.

3.5 Fulfilling Legal Obligations

Necessary records are kept to comply with applicable laws and regulations, particularly in accordance with Anti-Money Laundering (AML) policies.

aca67 gives the highest priority to the security of your personal information. We apply industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

4.1 Technical Safeguards

• SSL/TLS Encryption: All data transfers between your browser and our servers are protected by SSL encryption.
• Password Hashing: Your password is never stored directly — it is kept only as an encrypted hash.
• Firewall and Intrusion Detection: Our systems are monitored continuously and suspicious activity is detected automatically.
• Regular Security Audits: Our systems are periodically tested by third-party experts.

4.2 Data Retention Period

All information is retained for as long as your account is active. Even after an account is closed, certain information may be retained for up to five (5) years to meet legal obligations. After this period, data is securely deleted or permanently anonymized.

aca67 does not sell, rent, or commercially distribute your personal information. However, information may be shared with third parties in the limited circumstances listed below:

5.1 Service Provider Partners

Trusted third-party services are used for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and managing technical infrastructure. These partners are contractually bound to uphold our privacy standards.

5.2 Game Software Providers

Minimum necessary information may be provided to game developers such as Pragmatic Play, PG Soft, JILI, Spribe, and Evolution Gaming to ensure technical functionality. This information is used solely for the purpose of operating the service.

5.3 Legal Authorities

Information may be provided to the relevant authorities if we are legally required to do so by court order, a legitimate request from a regulatory body, or matters related to national security.

5.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such cases we will notify you in advance and inform you about the new policy.

The aca67 website uses cookies and similar technologies that improve your browsing experience and help us operate our services effectively.

6.1 Types of Cookies

• Essential Cookies: For storing login sessions, security tokens, and user preferences. Disabling these will prevent the site from functioning properly.
• Functional Cookies: For remembering your language preferences, game settings, and account customizations.
• Analytics Cookies: For monitoring site performance, measuring traffic, and analysing user behaviour.

6.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note that disabling certain cookies may limit specific functionality on aca67.

aca67 believes you should have full control over your own information. To that end, we provide you with the following rights:

7.1 Right to Access Information

You can contact us at any time to find out what information we hold about you. We will provide a detailed account within 30 working days.

7.2 Right to Correct Information

If any information stored in your account is incorrect or incomplete, you may request a correction through your account settings or by contacting our support team directly.

7.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. Please note, however, that we are required to retain certain information for a specified period to meet legal obligations.

7.4 Right to Object to Processing

You may object at any time to the use of your information for marketing communications or third-party analytics. We will act promptly upon receiving such a request.

7.5 Right to Close Your Account

You may request to close your aca67 account at any time. Contact our support team to learn about the account closure process.

aca67's services are intended for users aged 21 and above only. We do not knowingly collect any personal information from minors.

An age verification process is followed at the time of registration. If we are informed that a minor has created an account, we will immediately close that account and delete all associated information.

If parents suspect that their child is using our platform, please contact our support team directly.

aca67's servers and processing infrastructure may be located in various countries. As a result, your information may be transferred and processed outside Bangladesh. In such cases we ensure that:

• Transferred data is subject to appropriate protective measures.
• Third-party service providers are contractually bound to maintain our privacy standards.
• Information is not used beyond the purposes described in this policy.

aca67 reserves the right to amend this privacy policy from time to time. This policy may be updated in response to business changes, technological developments, or legal requirements.

For significant changes, we will:

• Update the date on this page.
• Send a notification to your registered email.
• Inform you of the changes when you log in to the platform.

Continued use of the site after a revised policy has been published will be considered acceptance of the new terms.

aca67 places the highest importance on responsible gaming. We analyse your playing patterns and may reach out if signs of problematic behaviour are detected. This information is used solely for the benefit of the user and is not shared with any third party for marketing purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.

If you have any questions, concerns, or complaints about this privacy policy, please feel free to contact us. Our team is always committed to ensuring the protection of user information.